Shipping Policy All purchases are delivered within 5-10 business days. For expedited shipping please contact Customer Service at: (626) 441-7841. Privacy & Security Statement Privacy Statement for Pleasant Ville Gifts, 1106 Fair Oaks Ave., South Pasadena, CA 91030. Web site http://www.pleasantvillegifts.com Information Collection and Use Pleasant Ville Gifts is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Pleasant Ville Gifts collects information form our users at several different points on our web site. Order We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Cookie A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The use of cookies on our site is limited to storing information about the user’s session. Once the user closes their browser, the cookie simply terminates. Log Files We use IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not liked or personally identifiable. Sharing We will not share any user information with any other party. Only aggregate information may be shared without disclosing any personal data. We use an outside shipping company to shop orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Security This website order form asks users to enter sensitive information (such as credit card), that information is encrypted and is protect with the best encryption software in the industry -SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information. Off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employee who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. All user data is removed from the servers once a order is completed and it is being stored only in our office files. If you have any questions about the security at our website, you can send an email to angelica@pleasantvillegifts.com Correction/Updating personal Information: If a user’s personally identifiable information change (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can be done by calling us at (626) 441-7841. Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information is accordance with the privacy policy under which the information was collected.